Access to Higher Education Diploma appeals process 2019-20

On 13 July, CAVA students will receive a statement of results from your college for your Access to HE course. Please note, this is not your official certificate or transcript. You will receive a printed certificate and transcript from your college as soon as possible in August. 

If you would like to appeal your results, then please follow the processes outlined below.

Appeal of actual grades - achieved prior to 20 March 2020

The grounds for appeal about grades achieved prior to 20 March 2020 are restricted to:

  • evidence of administrative error in the assessment process
  • extenuating circumstances that, for good reason, could not be notified prior to the awards board.

If you believe that you have grounds for an appeal, please contact your course leader. They will support you in identifying the grounds for your appeal, gathering the relevant information and they can submit an appeals form to CAVA on your behalf. This will be considered by a CAVA appeals panel and your college will inform you of the outcome. Appeals of actual grades must be submitted to CAVA by 27 July, 21 August or 4 September

Appeal of calculated grades - for units completed after 20 March 2020

As you are aware, in response to the COVID-19 pandemic, the Quality Assurance Agency for Higher Education (QAA) announced on 3 April 2020 that students who were due to complete their Access to HE Diploma by 31 July 2020 would receive calculated grades for all assessments with submission dates after 20 March 2020. 

The grounds for appeal about calculated grades are restricted to: 

  • evidence of administrative error
  • evidence of procedural error.

Appeals will not be accepted against the professional judgments of Course Tutors, or the efficacy of the evidence presented to support such professional judgments. You can find full QAA guidance about the appeals process for calculated grades here:

If you believe that you have grounds for an appeal, you can download the CAVA appeals form here:

All appeals will be acknowledged within 10 working days. A CAVA investigating officer will conduct an assessment and review of the appeal. You will be informed of the outcome of the appeal within 20 working days. Please email your appeals form to All appeals of calculated grades must be submitted to CAVA by 27 July.